Explain the dynamics of what can be expected to occur in a first counselling session.

Outline the range of different attitudes and behaviours that counsellors may be required to use when adjusting to different clients.

Use several different techniques for achieving rapport with clients.

An understanding of the notion of counselling skills and be able to differentiate it from the activity of counselling.

An understanding of the role of personal development within a counselling skills approach to interpersonal communication.

A deeper appreciation of how you function, behave and reflect in relationships in a group setting.

An understanding of the key principles of the ethical use of counselling skills in non-professional settings.